CHCDIV001 – Work with diverse people

Course description:

This course equips workers, particularly in healthcare and community services, with essential skills and knowledge to respectfully interact with people from diverse social and cultural groups. It focuses on developing cultural competence, crucial for effective communication and safe, non-judgmental care in various settings. It also provides students with an opportunity to reflect on their own social and cultural perspectives and biases. Completing this unit helps workers recognise, understand, and respond appropriately to cultural differences in attitudes, beliefs, and behaviours, promoting inclusive and culturally competent practices in their professional interactions. Certificates issued by Allens Training Pty Ltd RTO 90909.

Course Details

What you will Learn

You will learn

Understanding the concepts of Diversity
Identifying Marginalised Groups
Awareness of the potential needs of marginalised groups
Human Rights, Ethical and legal considerations
Mental health impacts and care for diverse people
Workplace Behaviour
Identifying Bias and Cultural insensitivity
Respectful Communications
Self Reflections

Course Duration:

The online learning and assessment is expected to take approximately 5-6 hours to complete. These timeframes are estimates. Individuals with prior experience in similar training may complete the course in less time, while those new to the subject may need more time to complete all the learning content and assessment questions.

This course is delivered fully online and will be self-paced. Students are expected to complete this course within six (6) months after enrolment.

Entry Requirements

An individual undertaking this course will need to demonstrate the following to be eligible for entry:

1. Must meet English and LLN requirements. The Training Package clearly states:

Proficient verbal, reading and written English language skills to demonstrate communication skills, reading and interpreting of WHS information and to complete a written risk assessment and incident report forms.
2. Students must have access to a device with camera and audio recording capabilities, such as a smartphone, tablet, or computer with a webcam. This device will be necessary for creating short videos as part of the assessment, in which students verbally explain the required assessment outcomes.

3. You will be required to provide your own materials, tools, equipment (e.g. a ladder or drill) and personal protective equipment currently used in industry

Assessment requirements:

Performance tasks & scenarios

Students are required to upload three (3) videos of themselves participating in simulated scenarios to complete the practical assessment component

Documentation:

Complete an Incident Report form

Theory assessment:

A written assessment that may consist of case studies, short answer and/or multiple-choice questions

Please note: You will be required to make three (3) videos of yourself, verbally explaining the required assessment outcome. If you do not wish to complete video assessment questions, please consider an alternative mode of delivery (E.g. Online with face-to-face assessment).

Learner Rights Responsibilities And Support

Please note that enrolment to this course is made with Allens Training Pty Ltd RTO 90909. Please refer to the student handbook on our website for all details relating to rights and responsibilities including complaints and appeals.