
11244NAT – Course in Mental Health Support for First Responders
Course description:
This course is uniquely tailored to provide comprehensive education on mental health, fostering resilience and offering practical strategies for managing the mental health impacts of crisis response.
This course has a ‘first responder’ focus but is suitable for any individual who wants to understand mental health challenges and learn how to offer support. What does it mean to be a first responder?… in reality, every individual has the potential to be a first responder. Most often this description is associated with professional individuals who have received specialised training in dealing with emergencies. The reality is that the first responder is often a bystander (someone like you and me), on an emergency scene, providing the very first few minutes of support.
Not only is this course nationally recognised, but it is also a concise and efficient short course that offers a practical solution for individuals seeking to understand the basics of or enhance their mental health support skills. Its streamlined format saves valuable time, allowing you to gain essential knowledge and skills without a significant time commitment.
You will learn to recognise signs and symptoms of mental health concerns and respond effectively, providing crucial support until professional help is available.
Unit of competency:
The following units will be included in your certificate:
11244NAT – Course in Mental Health Support for First Responders
NAT11244001 – Develop knowledge of mental health support for first responders
NAT11244002 – Provide mental health support for first responders
Course Details
What you will Learn
- Understanding Mental Health for First Responders
- The Prevalence of Mental Health Issues
- The GUIDE and DRSABCD Principles
- Legislation, Industry Code of Practice, and Workplace Policies
- Professional Boundaries and Responsibilities
- Privacy and Confidentiality
- Communication and Identifying Signs and Symptoms
- Addressing Stigma and Barriers
- Support Structures for First Responders
Course outcome:
Participants who successfullycomplete this course will receive a Nationally Recognised Statement of Attainment
The following units will be included in your certificate:
- 11244NAT – Course in Mental Health Support for First Responders
- NAT11244001 – Develop knowledge of mental health support for first responders
- NAT11244002 – Provide mental health support for first responders
Course Duration
Course durations can vary for multiple reasons, so the durations below are the minimum possible amount.
- Face-to-Face Face to Face contact time of at least 6 Hours
- Online with face-to-face assessment Face to Face contact time of at least 1 Hour 30 Mins
Entry requirements:
An individual undertaking this course will need to demonstrate the following to be eligible for entry:
English communication skills sufficient to engage in effective dialogue, and understand complex concepts related to mental health
Online study options: The online learning program can be found in the student portal. Students must have access to a computer, smart phone, tablet or other electronic device with access to the internet to complete the online studies and practical assessment.
Please note: It is expected that the online pre-course learning will take up to 3 hours to complete.
However, these are approximate timeframes only. Individuals who previously completed similar training may complete the online component in a shorter timeframe. An individual who is new to training may take longer to work their way through all the learning content and theory questions.
Assessment requirements:
Individuals undertaking this course will be expected to complete both written and practical assessment tasks.
Practical task demonstrations:
Case Study: Demonstrate an understanding of mental health
Scenario 1 – Provide Support for a mental health concern
Scenario 2 – Provide Support for a mental health crisis
Theory assessment – A written assessment consisting of multiple choice and short answer questions. All questions must be completed.
What to bring:
- Please arrive 15-minutes before the scheduled start time so that your Training facilitator can check your ID and sign you in.
- Bring your preferred device to complete the assessment ( Phone/ Tablet/ Laptop )
- Paper based assessments can be provided if needed
Details
Face to Face Delivery
6 Hrs
Online delivery / Face to face Assessment
Online 3hrs / Assessment 1.5 Hrs
This course is delivered and assessed on behalf of Allens Training Pty Ltd RTO 90909