FAQ

Why do a course with Excite Safety Training?

The name says it all.  Excite Safety Training provides flexible, engaging and relevant training for your staff.  Safety training has a reputation for being boring, we understand that people do not want to be taught by monotonous power point presentations and instructors who have only had classroom learning.  We use only qualified and experienced instructors with real world experience as either emergency services personnel, nursing or allied medical professionals, surf rescue or commercial maritime operations. We train our instructors in a variety of  delivery techniques.

Our classes involve use of both traditional training methods and new technologies, practical demonstrations, scenarios and plenty of student interaction to ensure that the information being delivered is relevant and memorable.  We are constantly looking for innovative ways to improve our training and make it fun for all involved.  Our goal is to get you & your staff EXCITED about safety.

We will also schedule training sessions to suit you and/or your workplace, minimising downtime and maximising attendance.  Training is available at any time of day, and any day of the week,  to suit shift workers or meet with low periods in production.  Training can be provided at your facility, if you have suitable space/s or we can arrange a local training room to suit.

Are the courses provided by Excite Safety Training Nationally accredited?
In most cases Yes.  We do offer some non-accredited or industry recognised courses. Please refer to the individual course descriptions for details.

 

Excite Safety is a Registered Training Organisation (RTO code 41296) and can issue nationally recognised certificates for the following

  • CPCCOHS1001A  – Work Safely in the construction industry (White Card)
  • CPPFES2005A – Demonstrate First Attack Fire Fighting (First Attack)
  • PUAWER004B – Respond to workplace emergencies (Evacuation)
  • PUAWER005B – Operate as part of an emergency control organisation (Fire Warden)
  • PUAWER006B – Lead an emergency control organisation (Area Warden/Chief Warden)
  • PUAWER011B – Manage workplace emergency initial response teams (Chief warden)
  • SISOPWC202A – Demonstrate simple personal water craft skills in controlled conditions (basic jet ski Skills)
  • PUAWER011B – Ride personal water craft in moderate to difficult conditions (advanced jet ski skills

Excite Safety Training also has a training arrangement with Surf Lifesaving NSW – RTO Number: 90394.  This means that all accredited First aid  and related courses delivered by Excite Safety Training have certificates issued by SLSNSW.

Do you run first aid courses for the general public or do I need my own group?

Generally we run private courses for groups of five or more, So it is best if you can get some work colleagues, friends or family together and we will schedule a course at a time and place to suit your group. Occasionally we will arrange a public courses, these will be listed on our course calendar and in the events section of our Facebook page. Like us on Facebook to see the upcoming events or drop us an email and we add you to our newsletter to be notified of any upcoming courses. Public courses are subject to minimum numbers being reached in order for the course to go ahead.

How far in advance do I need to book my course?

The more notice you can give us the better, we can book up to 18 months in advance. Minimum notice of 5 -10 days is preferred. Courses may be arranged on shorter notice subject to trainer availability and course requirements.

What payment options do you offer?

Excite Safety Training accepts payment via PAYPAL for all public courses and online purchases. You do not need a PAYPAL account to use this facility.  Upon booking you will be redirected to the secure PayPal site where you can pay by either by credit card or by using your paypal account.     

We also accept a range of other payment types for including direct deposit, credit card, cheque or cash. Please contact us if you would like to use one of these options.

What is your cancellation and refund policy?

In brief, all cancellations or transfers initiated by a student or group will be subject to an minimum admin fee.

You may be entitled to a full or partial refund of fees paid dependant on the notice given. The less notice, the higher the penalty.

No refunds are available after the commencement of the course.

Please see the full Fee Schedule including the Cancellation and Refund policy  here

Are first aid courses tax deductible?

If you need a first aid certificate for work then you are able to claim a tax deduction.

Why do I need WHS training for my workplace?

The short answer is  you are legally obliged to train your staff under the Work Health & Safety Act 2012.

Besides your legal obligations, WHS training is important to help keep you, your employees and your customers safe in your work environment. Safe workplaces have higher morale, better productivity, less cost associated with staff injury and you can even get a reduction in your insurance premiums with correct training, equipment and reporting procedures in place.

Please call us for an obligation free discussion of your workplace requirements.

Why do I need Fire Safety training for my workplace?

You are legally required to provide fire safety training in your workplace under the Work Health & Safety Act 2012.

Preparing your staff to act in an emergency can lead to reduced injuries, higher morale, minimise damage to your workplace in the case of an emergency. It can also potentially save you thousands of dollars in reduced insurance premiums and avoided legal costs.

Do I need a PWC/Boat licence to do a practical skills course?
Yes, to meet our insurance requirements you must hold a valid licence for the craft and area you are operating in.

 

Please refer to the NSW Roads & Maritime Authority for NSW licencing requirements
Course conducted in other sates are subject to licencing requirements of that State or Territory. 

Is there a minimum age requirement for your courses?
It varies by course, please check the individual course descriptions for any specific age restrictions. In most cases courses are available to anyone over the age of 12.    First aid workshops for children (ages 5- 14) are available upon request.     You must be at least 14 to complete a White Card course. All persons under the age of 18 require written consent of a parent or guardian to participate in any of the courses. 
What is a USI and why do I need one?

A USI or Unique Student Identifier a reference number made up of 10 numbers and letters that:

  • creates a secure online record of your recognised training and qualifications gained in Australia, even from different training organisations
  • will give you access to your training records and transcripts (available in 2016)
  • can be accessed online, anytime and anywhere
  • is free and easy to create and
  • stays with you for life

If you are a new or continuing student undertaking nationally recognised training and course you need a USI in order to receive your qualification or statement of attainment. If you don’t have a USI you will not receive your qualification or statement of attainment.

You can find out more and apply for a USI at https://www.usi.gov.au/

Jayme & Lindsay provided my business with the most enjoyable safety and 1 st Aid Training we have ever had. Their depth of knowledge is exceptional and my staff thoroughly enjoyed the training. Thank you for making safety training fun.

Christian Bold

Managing Director, Bold Trailers